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Consumer Access to Health Records and Complaints
To request your healthcare records, please contact MDLIVE or Headway customer service directly. For additional information, you can also reach out to our therapist through the Contact Us page on our website. We're here to assist you with any questions you may have.
The Disciplinary and Licensing Authority for PC&C, LLC:
Texas Behavioral Health Executive Council
Attn: Enforcement Division
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Tel.: (512) 305-7700
To File a Complaint with
TBHEC, visit:
https://bhec.texas.gov/complaints-enforcement-faqs/
To file a Complaint with
Attorney General of Texas
https://www.texasattorneygeneral.gov/consumer-protection
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